Infrastructure Managed Services
Infrastructure Managed Services, often called Infrastructure as a Service (IaaS), is an IT service where an external provider takes responsibility for managing, maintaining, and monitoring an organization’s IT infrastructure. This typically includes servers, storage, networking, and other components essential for an organization’s IT operations. Infrastructure Managed Services are designed to offload the burden of infrastructure management, allowing businesses to focus on their core activities and reduce the costs and complexities associated with maintaining their own IT infrastructure.
Key features and components of Infrastructure Managed Services include:
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Hardware Management:
Procuring, installing, and maintaining physical hardware, such as servers, storage devices, and networking equipment.
Virtualization:
Implementing virtualization technologies to optimize resource utilization and scalability.
Cloud Services:
Integration with cloud services to leverage scalability, flexibility, and cost-efficiency, such as public and private cloud solutions.
Data Center Management:Managing and maintaining data centers, including cooling, power, and physical security.
Network/Server Management:
Monitoring and managing network infrastructure, ensuring connectivity and performance. Managing servers, including provisioning, configuration, maintenance, and security updates.
Storage Management:Managing data storage solutions, including SAN (Storage Area Network) and NAS (Network-Attached Storage).
Backup and Disaster Recovery: Implementing and maintaining backup and disaster recovery solutions to protect data and ensure business continuity.
Security and Compliance:Implementing and monitoring security measures to protect infrastructure against cyber threats and ensuring compliance with relevant regulations.
Monitoring and Performance Management:
Utilizing tools and systems to monitor infrastructure components, detect issues, and optimize performance.
Scalability and Flexibility:Allowing for easy scaling up or down of infrastructure resources to accommodate changing business needs.
Cost Management:Optimizing infrastructure usage to reduce costs, including by implementing resource consolidation and allocation.
Service Level Agreements (SLAs):
Defining and adhering to SLAs that specify the level of service, performance, and availability expected from the managed infrastructure.
24/7 Support and Helpdesk Services:
Providing round-the-clock technical support and helpdesk services to address issues and respond to user inquiries.
24/7 Support and Helpdesk Services:
Providing round-the-clock technical support and helpdesk services to address issues and respond to user inquiries.
Patch Management and Updates:
Ensuring that operating systems, software, and firmware are kept up to date with security patches and updates.
Capacity Planning:
Predicting and planning for future infrastructure needs to prevent performance bottlenecks and resource shortages.
Capacity Planning:
Predicting and planning for future infrastructure needs to prevent performance bottlenecks and resource shortages.
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Honolulu HI-96813
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(808) 226-8473